We are excited to announce that Ronald McDonald House Charities (RMHC) Australia has been ranked the 9th most trusted charity in Australia, according to the 2024 RepTrak Reputation Index. This incredible achievement is a testament to the unwavering support we receive from our volunteers, staff, and our generous community of donors and supporters.
As a family charity, we occupy a unique place in the hearts of Australians. Our mission is simple yet powerful – to ensure that no family has to face childhood illness or injury alone. With Ronald McDonald Houses, Hospitality Carts, Family Retreats, our Learning Program and a growing need for our Programs across the country, we are dedicated to providing support to families when they need it most.
Our CEO, Barbara Ryan, shared her thoughts on this significant milestone:
“Being named the 9th most trusted charity in Australia is a huge honour for RMHC Australia. It reinforces the work we do, and the deep trust that we have built with the families we support and the wider community. Every day, we see the extraordinary impact our Programs have on families of ill or injured children, and we are humbled by the recognition. This ranking is not just about us, it’s about all of our volunteers, staff, donors, and supporters who believe in our mission and make this work possible. We know that trust is earned, and this acknowledgment inspires us to continue with even greater dedication, ensuring that every family we serve feels cared for, and supported.”
Trust is the cornerstone of our charity. We take pride in providing a safe, caring, and compassionate environment for the families who rely on our Programs for support. Whether they are staying with us for a few days, weeks, or months, we want every family to feel that they are not alone in their journey.
One of our supporters, a grandmother whose grandchild required urgent surgery, shared her experience in the RepTrak survey:
“My first grandchild was born with a heart problem needing interstate surgery. RMHC provided accommodation for my son and his partner during the surgery and enabled them to do so without crippling financial impact. The support and kindness they received made an incredibly stressful time just a little easier to bear. We’ll always be grateful for everything RMHC did for our family.”
This story, like so many others, highlights the true meaning of what we do. It’s not just about providing a roof over a family’s head; it’s about being there for them in their moment of need, offering not just a place to stay, but also a sense of comfort and belonging.
We are committed to continuing our mission and ensuring that we remain one of the most trusted charities in Australia. This ranking motivates us to work even harder for the families who depend on us. We are deeply grateful to all our donors, supporters, and partners who make our work possible, and we promise to continue to serve with the same level of care and heart that has earned us this trust.
From all of us at RMHC, thank you for being part of our journey. Together, we are making a real difference, one family at a time.